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OUR SERVICES

Explore Our Services and Solutions

Are You Global?

American Express Delivery through its Worldwide Global partnerships, Affiliations & Associations can assist our clients with Abnormal Out-of-Gauge shipments from any point in the world to any other point. For example, a client in Saudi Arabia, with a vendor in China and customers in Europe, could set up all distribution through Logistics Africa International Ltd (www.logisticsafrica.com), American Express Delivery’s International Marketing Agency.

Do you provide complete, door-to-door service, including cross-border customs clearance? ?

American Express Delivery will arrange and monitor all transportation, door to door. We will also provide timely cross-border customs clearance, where required, to expedite the door-to-door process throughout Southern, Sub-Saharan & Equatorial Africa.

Do you work with our vendors to schedule and coordinate inbound shipments? ?

American Express Delivery will initiate contact and work with all vendors in the supply chain to ensure smooth and timely product flow to the manufacturer, including complete information flow to assist in review and planning functions.

Can you provide after hours and weekends emergency service?

American Express Delivery services are available to you on a 24/7/365 basis, anywhere you may require them.

What type of fleet do you own??

Our fleet of vehicles consists of modern trucks, ranging from 1 Ton Pick-ups, 8-15 Ton Tautliner (curtain trucks), Pantechnicons (volume vans), Tri-axle Trailers & Superlink Articulated Flatbed trailers. American Express Delivery through its Strategic Business Partnerships have a vast array of heavy transport and mobile cranes. Please see our service offering in our Services Portfolio, as well as the following: Abnormal Heavy Transport resources, Mobile Crane resources, Road Freight resources and Warehousing resources.

Do you provide historical data on shipments and costs to assist in Supply Chain Process Management?

American Express Delivery will provide all the shipment transaction and cost detail, in the format you specify.

What if we have a new vendor, trade show or customer in any offshore or domestic location? ?

If you have a trade show in any offshore or domestic location, American Express Delivery will coordinate transporting all trade show materials to the show, handle all customs functions, store product if necessary, and bring the materials to your specified location at the end of the show. Costing can be provided, up front, to cover all functions.

faqs
Services

What We Serve

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Cross Border Management

Cross-border services are not just providing courier services across boundaries. It’s about making use of professional e-commerce research to connect all the dots, and link all the elements of the supply chain, at competitive rates. What it results in is a customized set of logistic solutions, guaranting to take American Express Delivery’s client business to the next level.

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Integrated Technology Platform

For American Express Delivery, technology forms the essence of all our service packages. We offer single-window frameworks to all e-commerce websites for product hosting. Our strong back-end software servicing allows optimal inventory management, channel management , order management, vendor status update, account reconciliation, and more. The customized IT platform ensures easy and hassle-free integrations required by our clients, without compromising transparency.

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Multi-Vendor Management

Managing e-tail distribution with multi-vendors can be one of the biggest hurdles to a successful business. It requires all network partners to assist each other in managing all the important elements of the distribution network. To facilitate this smoothly, American Express Delivery’s fulfilment centres and technological platforms are integrated with all the major network partners. This way, there is no gap when it comes to reaching out to global customers. Now, no matter where the customer is, American Express Delivery delivers.

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Warehousing & E-Fulfilment

American Express Delivery’s ability to assimilate worldwide parcel services with the best technological platforms means the highest level of success. Be it start-ups or established players, our fulfilment warehouses are designed to facilitate smooth order-fulfilment processes, from receiving to product delivery. Our best-in-class warehouse management systems are tailored to efficiently ship thousands of orders of any size.

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Last Mile Deliver

Our hard work & consistency is not just limited to getting the parcel delivered, but also delivering the happiness & emotional value that come with it. American Express Delivery proudly owns the largest delivery network across France, and is recognised globally for its best-in-class worldwide parcel services. American Express Delivery’s technological upfront has been designed to facilitate seamless delivery & return managements.